Refund Policy
Refund Policy
Last updated: January 13, 2026
30-Day Money-Back Guarantee
We stand behind the quality of our supplements. If you're not completely satisfied with your purchase, we offer a full refund within 30 days of delivery.
How to Request a Refund
Contact us at support@napat.com with your order number. Return the product in its original packaging (opened or unopened). Once we receive your return, we'll process your refund within 5-7 business days.
What's Covered
- Full refund for unopened products
- Full refund for opened products if you're unsatisfied with quality
- Return shipping costs covered for defective or damaged items
What's Not Covered
- Products returned after 30 days
- Return shipping costs for change-of-mind returns
- Products purchased from unauthorized retailers
Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately. We'll send a replacement at no cost or provide a full refund including return shipping.
Questions?
Email us at support@napat.com or call [phone number]. We typically respond within 24 hours.